POWER AND TRUST: THE MAGIC FORMULA
What employees really expect from their leaders
Christine Armstrong is an author, keynote speaker and researcher of the future of work, known for turning complex topics - organisational culture, leadership and employee experience — into clear, direct and actionable insights.
Her work focuses on what is actually happening between leaders and employees in everyday working life: where distrust takes root, why change so often exhausts people instead of energising them, and how organisations can rebuild connection, focus and momentum without yet another grand leadership slogan.
At the HR Experience conference, Christine will talk about the human cost of poor leadership, the widening gap between leaders and employees, and what teams today truly need from the people who lead them. No sugarcoating. No inspirational lines that sound good but never change behaviour. Just data, real stories, and very concrete messages for leaders and HR teams.
The Reality This Session Explores
U mnogim organizacijama lideri i zaposleni više ne žive istu realnost.
Lideri često veruju da komuniciraju jasno, vode promene odgovorno i daju ljudima dovoljno podrške. Zaposleni, sa druge strane, sve češće osećaju umor, neizvesnost, preopterećenost i distancu. Između te dve perspektive nastaje prostor u kojem poverenje slabi, angažovanje opada, a ljudi počinju da se povlače, nekad otvoreno, a mnogo češće tiho.
Ovo predavanje se bavi upravo tim prostorom.
Christine Armstrong polazi od iskustva zaposlenih i pokazuje kako izgleda rad u organizacijama u kojima se od ljudi stalno traži više, brže i drugačije, dok im istovremeno nedostaje jasan pravac, ljudska pažnja i osećaj da ih neko zaista razume.
Kroz kombinaciju globalnih podataka, lokalnog konteksta i stvarnih primera, Christine će otvoriti pitanje poverenja između lidera i zaposlenih, ali i vrlo praktično pokazati šta lideri i HR timovi mogu da urade odmah. Ne za godinu dana, ne kroz veliki transformacioni program, već kroz male, konkretne promene u načinu na koji vode sastanke, razgovaraju sa ljudima i donose odluke.
What You Will Leave With
🟣 Razumećete gde nastaje jaz poverenja između lidera i zaposlenih
Videćete zašto lideri često imaju jednu sliku organizacije, dok zaposleni svakodnevno žive nešto sasvim drugo.
🟣 Understand why teams go quiet
Neangažovanost, burnout i zamor od promena nisu apstraktni HR pojmovi, već realne posledice načina na koji se ljudi vode, slušaju i uključuju.
🟣 Dobićete jasniji pogled na to šta timovi zaista očekuju od lidera
Ne još jednu komplikovanu teoriju o liderstvu, već jednostavne i vrlo konkretne stvari koje zaposlenima vraćaju osećaj sigurnosti, fokusa i poverenja.
🟣 Saznaćete kako da promenite način na koji vodite sastanke, razgovore i donosite odluke
Christine će pokazati zašto male praktične promene u svakodnevnoj komunikaciji mogu imati veliki uticaj na energiju, jasnoću i poverenje u timu.
Who Needs to Hear This
🟣 Direktori, lideri i menadžeri koji koji se pitaju zašto angažovanje zapsolenih ne raste uprkos investicijama
🟣 HR profesionalci koji žele da bolje razumeju šta se zaista dešava ispod površine u timovima i organizacijama i koji traže argumente potkrepljene podacima, a ne anegdotama
🟣 Internal communication, employer branding, PR, and marketing professionals who shape the employee experience and organizational culture through communication
🟣 Managers who feel that their teams are becoming quieter, less engaged, or emotionally distant
🟣 Organizations going through constant change and wondering why trust and energy are slowly decreasing
🟣 Svi koji žele da ponovo izgrade poverenje, posvećenost i energiju kroz male svakodnevne navike lidera, a ne kroz velike programe i inicijative
Biography
Named one of the world's most influential people in HR, Christine Armstrong is an author, keynote speaker and researcher on the future of work. She has studied work trends since leading global research projects in advertising in the early noughties, and is now recognised as one of the most authoritative voices on how organisations remain connected and productive amid constant disruption. Her work examines how teams align and deliver when competing workplace trends threaten to pull them apart.
Christine equips leaders and teams to rebuild connection, culture and momentum with clarity and confidence. Her sessions are rigorous, immersive and commercially grounded, designed not simply to inspire, but to shift behaviour. An event organiser who has booked her three times recently wrote: "You had a near perfect score (unsurprisingly)." Her expertise spans organisational culture, team dynamics, cross-generational and cross-cultural communication, and the practical realities of leading groups through change.
She is the founder of Armstrong & Partners,a research and advisory firm whose work is trusted by organisations including Microsoft, Deloitte, IBM, BBC, Accenture, Universal, Pepsi and many others. -Earlier, she co-founded Jericho Chambers, built on what we'd now call a hybrid model back in 2013, nearly a decade before the rest of the world caught up. Her weekly vlog on where work and life collide has more than 5 million views, and the research behind her keynotes is grounded in years of conversations with leaders, employees and parents trying to make modern work actually work.
Christine is also the author of The Mother of All Jobs (Bloomsbury), shortlisted for Business Book of the Year. The book was born out of her own story: after her career stalled following the birth of her children, she started interviewing women who had figured it out, and turned what she learned into a book that landed on the front page of The Sunday Times Magazine. She writes regularly for The Times, The Sunday Times and The Telegraphand appears frequently on BBC and in other broadcast media.
English 
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